My order caused illness or injury

If your issue is related to food quality or the fulfilment of your order and did not cause illness or a safety risk (i.e food was too cold or too hot, food was improperly packed on its way to delivery), contact us directly. Merchants and delivery people are expected to adhere to food safety regulations and industry best practices when preparing or otherwise handling your order.

We'll review the details of your issue and follow up accordingly. We may also need to inform the merchant or delivery person of your report to help solve this issue.